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Interlibrary Loan for Faculty: Interlibrary Loan

This guide covers all things ILL and PASCAL for faculty and staff. Learn what these services are and how to use them.

ILL & PASCAL News and Announcements

2020 Holiday Schedules for PASCAL and ILL


  • Patron requesting turned off at 5:00 pm on Friday, December 4
  • Patron requesting resumes Tuesday, January 12, 2021


  • The last day we will process requests for returnable materials (books, films, microfilm, etc) is Friday, December 11. 
  • The last day we will process requests for non-returnable materials (articles, book chapters, etc) is Friday, December 18. 
  • We will resume processing all ILL requests Monday, January 11.

Appointments Needed for Pickup Due to COVID Precautions

All PASCAL Delivers and interlibrary loan requests are being processed and will be available for pickup by appointment. When your requested item(s) is received and processed, you will receive an email notification. Please click here to to schedule a Pick Up Appointment ( If the available pickup appointment times do not work for you, please notify Liza Gadsden.  

Please note: Document delivery of physical items to faculty offices is suspended until further notice. Electronic delivery services for applicable requests remain uninterrupted. 

Prompted to reset your ILLiad password?

A recent update to our ILLiad software requires users with self-generated passwords (not necessary if using your MyCharleston credentials (LDAP authentication)) to reset their password upon logging in for the first time since the update. The steps for resetting your password are given by the system, or you can follow the instructions here:

Use the Reset Password Form (found under ILL FAQs). Once you enter your Username and click "Reset Password," you should receive an email with the subject line: "Password Reset for ILLiad web (Automated Message)." Be aware that it may take a few minutes for the email to appear. Click on the link provided in the email the enter a New Password. You may still have to log in again using your credentials as before (but with your New Password).

Interlibrary Loan Staff

Interlibrary Loan Office: 843.953.8010

ILL and PASCAL books can be picked up and dropped off 7 days/week at the Access & Instruction Desk.

Services for Faculty

In addition to traditional interlibrary loan requests, our office also handles the following for College of Charleston faculty:

ILL and PASCAL Video Tutorials